Biz Tips: One Customer Feedback Email Changed Our Startup’s Trajectory

Biz Tips: One Customer Feedback Email Changed Our Startup’s Trajectory

Biz Tip:

One Customer Feedback Email Changed Our Startup’s Trajectory

Building a new company means constantly managing one’s emotions. The high highs of days when everything’s golden inevitably give way to the low lows when you’re certain it’s all doomed.
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At the end of February, Casey (my cofounder) and I were in that latter boat, nervous about how signups for our 10-month old startup had slowed to a trickle.
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Here’s…

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